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Serving all at the table

Our Commitment to You

US Foods believes that accessibility is key to ensuring all members of our communities are properly welcomed, supported and served.

This is why we are committed to implementing and maintaining standards that ensure those with disabilities do not face accessibility challenges while interacting with our digital properties.

Taking Action For You

How we support accessibility

Accessibility covers a broad range of areas and we understand that everyone faces unique combinations of challenges. Our goal is to incorporate solutions to overcome those barriers.  

 

US Foods takes the following measures to ensure accessibility adherence of our US Foods digital properties:

  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.
  • Include people with disabilities in our design personas.

Measuring Our Goals

Conformance status

Conformance to the Web Content Accessibility Guidelines (WCAG) is the standard measure for accessibility. These guidelines define requirements used by our design and development teams to improve accessibility for people with disabilities.

There are three levels of conformance:

  • Level A
  • Level AA
  • Level AAA

Web and mobile content produced by US Foods is intended to meet Level A and Level AA success criteria.

Communication Is Key

Feedback helps us improve

Feedback on your personal experiences with the accessibility of our US Foods digital properties is both welcomed and encouraged.

Please let us know if you encounter any accessibility barriers on any US Foods digital properties so we may work to resolve them and improve your experience with us.

Email:
accessibility@usfoods.com

We deeply appreciate your feedback and aim to respond within 2 business days.

The Tools We Rely On

Technical specifications

There are many tools used to achieve accessibility.  Assistive technologies and plugins are often used in combination with web browsers based on a user’s personal preferences. 

US Foods digital properties relies on the following technologies to work with the particular combination installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.